We protect your personal data and do not share, sell, or rent it to third parties. Learn how your information is safeguarded across our platform.
Last Updated • Effective for all clients worldwide
HostingMiles respects your privacy and takes its responsibilities regarding the security of your customer information very seriously. We are committed to providing you with a professional, valuable, and personalized service whilst safeguarding your privacy.
This Privacy Policy applies without exception to all HostingMiles customers and is applicable to personal data collected from persons located worldwide. We will notify you of any material changes through our website at least one month prior to any change being implemented.
Personal data is any information that allows you to be identified. The types of personal data we may collect include:
We do not collect sensitive personal data concerning your racial or ethnic origin, political opinions, religious beliefs, trade union memberships, physical or mental health conditions, sexual life, or other biometric information.
We collect personal data through enquiry and account registration forms, direct communication with our sales/support team, and support tickets submitted to our desk. We utilize your data where it is necessary to deliver the hosting infrastructure and services you have requested, including:
We will not sell, trade, or rent your personal information to others.
We may disclose your data to carefully selected suppliers and partners whom we engage to execute requested services (e.g., Domain Registries like ICANN/registry partners for domain ownership records, payment gateway processors for verified card/UPI transactions, and SSL Certificate Authorities).
Other than set out in this policy, HostingMiles will not share or disclose your personal data with any other third party without your express consent unless necessary to provide requested services or required by law enforcement or regulatory authorities.
Without your express consent, we do not use your personal data for third-party direct marketing. If you elected to receive occasional promotional notifications or product updates from us, you can opt out or unsubscribe at any time via the link located at the bottom of our emails or directly through your Client Dashboard notification settings.
Our website uses standard cookies. A "cookie" is a small piece of data placed on your browser to recognize your session when you return. We use cookies strictly to facilitate your experience (such as maintaining your active login session, cart currency preferences, and security token verifications).
We do not use cookie data for third-party advertising or non-service tracking. You may refuse or disable cookies via your browser settings, though doing so may prevent seamless access to shopping cart checkouts and protected client portal functions.
HostingMiles enforces strict technical, network, and organizational security measures to prevent unauthorized disclosure, unlawful loss, alteration, destruction, or unauthorized access to your records. All billing portals, client portals, and session transmissions operate under strict 256-bit TLS/SSL encryption.
We retain your records only for as long as required by financial/tax law or as relevant to providing your active servers. During this period, you have the right to request access to the data we hold regarding your account, request corrections or updates, or request account closure and deletion of non-statutory data.
If you have questions, inquiries, or concerns regarding this Privacy Policy or how your personal information is processed, please contact our Data Protection Officer: